Operations and Supply Chain Management for the 21st Century (with Printed Access Card) Boyer,Ken and Verma,Rohit

This is a textbook built for the real world — not just theory, but how modern supply chains actually function when demand spikes, suppliers fail, and customers expect overnight delivery. Boyer and Verma walk through everything from inventory management and demand forecasting to quality control and global logistics, with case studies pulled from companies navigating 21st-century chaos. It's designed for business students who need to understand how products move from concept to customer, and how operations strategy can make or break profitability. The writing is clear and practical, aimed at people who'll actually use this stuff in boardrooms and warehouses. If you're studying operations management, supply chain design, or just want to understand why your Amazon order arrives in two days, this is the foundation.